Payment Policy
Effective Date: January 17, 2025
At Royal Dog Wear, we aim to provide a smooth and secure payment process for our customers. This Payment Policy outlines the methods of payment accepted, billing information, and security measures. By making a purchase on our website royaldogwear.com, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept the following payment methods for purchases made through our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Cards with a Visa or MasterCard logo
- PayPal
- Other Payment Methods: We may offer additional payment methods depending on availability and location. These may include Apple Pay, Google Pay, or other digital wallets.
2. Payment Authorization
When you place an order with us, you authorize Royal Dog Wear to charge the total amount of your order, including taxes and shipping fees, to your chosen payment method. Payment will be processed at the time of purchase, and the transaction will be completed once we confirm the availability of your products.
3. Billing Information
You are required to provide accurate and complete billing information at checkout, including your full name, billing address, and valid payment details. By providing your payment information, you confirm that you are the authorized user of the credit or debit card being used. Any false or misleading information may result in order cancellation or delayed processing.
4. Security and Data Protection
We are committed to ensuring that your payment information is secure. All payment transactions on our website are processed through secure, encrypted systems. Royal Dog Wear uses industry-standard encryption protocols, such as SSL (Secure Socket Layer), to protect your personal and payment data from unauthorized access.
Note: We do not store sensitive payment information such as credit card numbers on our servers.
5. Order Processing and Payment Confirmation
Once your order is successfully placed, you will receive an order confirmation email. This email will include a summary of your order, including the items purchased, the total amount charged, and the expected delivery details.
Please note that your payment is processed immediately, and your order will be fulfilled once payment authorization is confirmed. If we are unable to authorize payment, we will contact you for further verification. If payment cannot be processed, your order will be canceled.
6. Sales Tax
Sales tax will be calculated based on the shipping address and applicable state and local laws. The sales tax amount will be clearly indicated during checkout and added to the final total before payment is processed.
7. Payment Declines
If your payment is declined by your bank or payment provider, your order will not be processed. You will be notified via email or phone, and we may ask you to try a different payment method or provide updated payment information.
If the payment decline is due to insufficient funds or other account issues, you may need to contact your bank or payment provider to resolve the issue.
8. Currency
All transactions on our website are processed in U.S. Dollars (USD). If you are making a payment from outside the United States, your credit card issuer or payment provider may charge additional fees for foreign currency exchange or international transactions.
9. Order Cancellations and Refunds
If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will process the cancellation and refund your payment. Once an order has been shipped, it cannot be canceled, but you can initiate a return in accordance with our Refund and Returns Policy.
10. Fraud Prevention
To protect both our customers and our business from fraudulent activity, we may perform additional checks to verify the identity of the purchaser. We may request further documentation or contact you for verification if we suspect fraudulent activity.
If any fraudulent activity is detected, we reserve the right to cancel the transaction and report it to the relevant authorities.
11. Changes to Payment Methods
We reserve the right to change or update the payment methods we accept. If there are any changes, they will be posted on our website, and you will be notified during the checkout process.
12. Contact Us
If you have any questions or concerns regarding our Payment Policy, or if you need assistance with a payment issue, please contact us:
Royal Dog Wear
Phone: 937-526-3942
Email: info@royaldogwear.com
Address: 554 Pearl St, Versailles, Ohio (OH)
Website: https://royaldogwear.com
By making a purchase on Royal Dog Wear, you agree to abide by the terms outlined in this Payment Policy. Thank you for shopping with us!
